Chief Operating Officer
|Job title:||Chief Operating Officer|
|Salary:||£70,000 - £100,000|
|Contact Name:||Matt Franklin|
|Job Published:||21 days ago|
Chief Operating Officer – Recruitment
Our client, a market-leading, international recruitment business, is seeking a Chief Operating Officer (COO) in a newly created role.
Following a recent transaction, the firm is now positioned to go through a period of extensive growth; with a three-year plan to double the headcount, with top and bottom lines expecting to follow suite.
Reporting to the Board and managing a small team, the COO will have oversight of all non-billing, non-sales functions in a commercial but hands-on role.
Broadly, the role will include ownership of:
Systems – review, management, training, best-practice adoption and ROI measurement of a fairly extensive tech-stack
People – ownership of the L&D / CPD strategy (not delivering training)
Supplier management – ensuring consistent provisions across all offices, negotiation of rates and efficiency creation
Management information and reporting – analysis and management of all performance data and ensuring adherence to Target Operating Model
Business Partnering – supporting respective MDs globally, with a proactive approach to problem-resolution and reshaping the infrastructure to create scalable platforms
Marketing – managing the marketing manager, ensuring a clear marketing strategy is in place, aligned to the wider business objectives and goals
HR – day to day management of the outsourced provision, whilst managing an HR administrator
Contracts, Legal & Compliance – ensuring processes are place for contract review and negotiation, whilst creating an internationally and domestically compliant environment (with oversight of legislation such as IR35, AWR, GDPR etc.).
Candidates will have:
A strong track-record as a senior operations professional in an SME recruitment business
International experience, preferably AsiaPac and US
Demonstrable track record of managing projects from scoping through to delivery
Excellent IT / Rec-Tech systems knowledge, having successfully completed CRM migrations
Experience in a growing recruitment business, understanding the associated challenges to operations
Strong leadership, training, and development skills.
A blank canvas to create and shape an interesting, challenging and broad-ranging role
To work across multiple time-zones and 4 global offices
To work in a highly entrepreneurial, ambitious business with rapid growth plans
To build and develop a team
Hands on but with a ‘seat at the top table’, being seen as a key contributor to the wider business strategy.
Please note that candidates without the prerequisite Recruitment sector experience will not be considered for the role.