CRM Database Specialist

CRM Database Specialist

Job Title: CRM Database Specialist
Contract Type: Permanent
Location: Staines
Salary: £30,000 - £34,000
Contact Name: Kianna Briggs
Contact Email:
Job Published: October 19, 2018 12:11

Job Description

Are you a superuser on databases? Do you have experience managing and developing a team?

My client is an established recruitment business specialising in financial services who are looking for a mature, experienced CRM Database specialist. The successful CRM Database specialist will get the chance to experience a great company culture, close-knit- team and flexible working. The ideal CRM Database specialist will have proven experience implementing or testing systems within a business. You will also be a superuser on databases and will suggest improvements. This opportunity will come with a lot of responsibility such as managing a team and ensuring you are the go-to for any issues that may arise on the database.

Key Responsibilities:

  • Capture, analyse and present all MI related to resourcing performance and assignments
  • Improve win rates and productivity through better use of CRM/ATS system and enhanced processes
  • Support business development and resourcing with Associate availability and Talent Pools
  • Provide general IT support and coordinate external service provider
  • Provide additional resourcing capacity for peaks of activity
  • Be their MS Office Super User, IT coordinator and Information Security lead
  • Be the performance improvement owner for Resourcing
  • Determine information/data and process standards, where and how to store data, design and implement templates
  • Train and support other staff in the consistent and effective use of Profile

Person Specification:

  • Recruitment or financial services sector experience is desirable
  • Change management/consultancy knowledge
  • Flexibility and adaptability
  • Excellent oral and written communication skills
  • Organisational skills and the ability to multi-task
  • The ability to be proactive and take the initiative
  • A knowledge of standard software packages and the ability to learn CRM systems

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