Chief Operating Officer

Chief Operating Officer

Job Title: Chief Operating Officer
Contract Type: Permanent
Location: London
Salary: £80,000 - £150,000
Contact Name: Jon Martin
Contact Email:
Job Published: July 05, 2018 10:57

Job Description

Are you a technology focused Operations Director looking for a step up in a growing human capital business? Or potentially you are already a seasoned COO operating in the executive search / recruitment solutions sector who is motivated to assist in the global expansion of a well known high performance brand?

For the last 20 years my client has developed into a leading human capital specialist business, with 4 international offices across Europe, US and APAC, they work with a range of clients covering a wide range of industries. Their approach is a results driven, flexible and transparent service delivering searches at VP, Director and MD level. The business is now at a key stage of it’s evolution, having grown significantly in recent years they are looking to invest further into it’s international footprint and now require a strong and experienced leader to manage projects and develop the right infrastructure to meet these ambitions with a strong focus on technology. My client

The key components of the role include;

  • Overseeing the strategic plan of the business
  • Managing the board’s agenda and fortnight meetings, ensure key projects and deliverables are reviewed and updated through the management team
  • Define and facilitate business change agenda including service excellence, training, marketing, CRM and others
  • Partner with business heads to ensure specific business plans are developed and supported; roll out and support new propositions, ensure the business has suitable infrastructure
  • Manage and develop performance metrics across the business – need to analyse and make recommendations to the board

Operations & Technology

  • Identify new efficiency opportunities across the business and project manage the delivery – including process change, workflow solutions etc
  • Manage global technology support through 3rd party vendor
  • Define new software and infrastructure requirements, advise and support contractual agreements
  • Management of ISO20071 certification and GDPR compliance
  • Operational support for new business opportunities

Person specification

  • Strong experience in a technology focused Operations / COO leadership role in a professional services firm (ideally exec search or consulting business)
  • Proven ability to deliver an agenda to board level directors and senior managers
  • Strong IT skills, excellent understanding of software and hardware issues
  • Well rounded project management skills, excellent appreciation of technology and workflow solutions
  • Positive attitude and mindset, true team player with excellent relationship building skills.

Successful candidates will be contacted within 48 hours