Chief Operating Officer

Chief Operating Officer

Job Title: Chief Operating Officer
Contract Type: Permanent
Location: Central London
Salary: £120,000
Reference: 2970
Contact Name: Yoana Petrova
Contact Email:
Job Published: August 24, 2017 14:01

Job Description

I am looking for a COO with 15+ years' experience in the recruitment world to join a growing international search firm. Established for over 20 years and a leader in their field, this would suit a well-rounded balanced individual who has already established their career within operations.

Specific responsibilities would include:

  • Follow up on the execution of the Group's 3-year plan
  • Execute headcount plan in terms of talent acquisition, attraction, direct approach
  • Review HR processes, appraisals, L&D, staff retention to ensure best practice, career ladders, clear promotion criteria and performance expectations at each level
  • Ensure that the right/most talented management and leadership structure is in place to build a sustainable business
  • Develop the Group's Marketing plan, website, messaging, SEO
  • Develop a contractor care programme to turn contractors into active ambassadors of the company
  • Assist in the development of the Group's BD plan and collateral: case studies, white papers, testimonials, increase cross-selling
  • Identify and develop Top 20 Group accounts and build a clear account development programme
  • Introduce formal account management processes, up-selling, SOW and formal review meetings to develop long term sustainable relationships
  • Review incentives and bonus schemes to ensure they create the right behaviours
  • Help each office develop an effective target client list and clear market positioning
  • Review and enhance candidate acquisition strategy and capability, Linked-in, job boards, database etc.
  • Develop specific MI to help the management team drive better performance in terms of consistent revenues across all team members, improvement in fill rates and time to hire
  • Develop added value new services such as 'one day' volume projects, SOW, retainers
  • Develop better monitoring of systems usage to create higher quality data on candidates and clients

Desirable skills

  • An International outlook on life/background.
  • A Technology background.
  • Experience of both Contract and Permanent Recruitment inc Exec Search.
  • VAS – MSP/RPO knowledge.

Please call me on 020 3805 5227 or send your CV to

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