Booking Coordinator

Booking Coordinator

Job Title: Booking Coordinator
Contract Type: Permanent
Location: Sutton, Surrey
Salary: £18,000 - £21,000
Contact Name: Blossom Amaning
Contact Email:
Job Published: September 04, 2018 10:53

Job Description

Do you excel in your current position within a high-volume telephone-based role? Are you looking for the next step in your career?

My client is an established recruitment company who excel in their training and progression structures. They are looking for a Booking Coordinator to join their excellent operations team. The ideal Booking Coordinator will have proven experience in dealing with high volume calls and will enjoy working within a team as well as exceeding their own personal goals. As a Booking Coordinator, you will be organised, efficient and professional in your approach. The successful Booking Coordinator will oversee all bookings allocated to them in a timely fashion. As a Booking Coordinator you will be able to hone your skills and provide a service that allows for progression.

My client is looking for someone who:

  • Stays proactive and provides support to clients, colleagues and candidates alike
  • A quick thinker with excellent problem-solving skills
  • Demonstrates an initiative when talking to new candidates
  • Has a professional telephone manner, with a track record of dealing with high volume calls
  • Strives to achieve targets
  • Wants to develop and progress in the role

Key responsibilities of the role include:

  • Identifying complex customer requests and responding to queries
  • Monitor and contribute to customer and client satisfaction levels
  • Handles any escalating issues in a timely manner
  • Act as a first point of interaction for all contacts
  • Allocating professionals to their bookings

The ideal candidate would be:

  • Professional, and able to adapt to new situations and environments quickly
  • Exceptional communication skills
  • Organised and proactive
  • Personable and able to provide a friendly manner
  • Demonstrate a flexible, hands-on approach to the role, while remaining reliable and an asset to the team
  • Determined to maximise satisfaction in all interactions

Apply now!

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